Before you buy your Powell's Gift Card, here are some helpful tips!
-eGift cards deliver immediately, or can be scheduled to send on a future date.
-Average delivery time for physical gift cards is 7-10 business days.
-Changes cannot be made to eGift card delivery dates after your order is submitted.
-Gift Card purchases are made through our card issuer, Givex.
-No cancellations or refunds are accepted.
Physical gift cards typically arrive within 7-10 business days of their shipping date. If your recipient has not received their gift card yet and it's been longer than 10 business days since your order was shipped, please reach out to our Contact Center at help@powells.com and we'll be happy to assist you!
As long as the gift card has not yet been used, we would be happy to assist you with getting a replacement card sent to the right place. Please email our Contact Center at help@powells.com.
Yes! Before we do, however, we suggest that your recipient check their email's spam/junk folder. We can also resend an eGift Card if you've accidentally provided an incorrect email address for your recipient.
Unfortunately, no. The delivery date is not something that can be changed after purchase.
We cannot place eGift Card orders over the phone at this time.
The gift card portal has a separate, secure login through our card issuer, Givex (please note: your Powell's account login will not work through the Givex portal). You do not have to create a Givex account to place a gift card order, you are always welcome to use guest checkout instead if you prefer!
Powell's Gift and eGift Cards are redeemable at Powell's Books locations and online at Powells.com. If the card is lost, stolen, or used without authorization, it cannot be replaced. Powell's Gift and eGift Cards cannot be redeemed for cash or credit. Powell's Gift and eGift Cards cannot be returned or refunded. All sales are final.